Terms of service

Terms of Service

Welcome to NATUR'A BOUTIQUES! The terms “we,” “us,” and “our” refer to NATUR'A BOUTIQUES. NATUR'A BOUTIQUES operates this online store and website, including all information, content, features, tools, products, and related services, to provide you, as a customer, with a personalized shopping experience (collectively, the “Services”). NATUR'A BOUTIQUES is a Shopify-powered store, which enables us to provide these Services.

The Terms of Service below, along with all applicable policies (the “Terms” or “Terms of Service”), describe your rights and responsibilities when using our Services.

Please read these Terms carefully, as they contain important information about your legal rights and include sections such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy [LINK]. If you do not agree to these Terms or our Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you have reached the age of majority in your province, state, or jurisdiction of residence, and you consent to allowing any minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services including browsing our online store or purchasing any products, you may be required to provide certain information such as your email address, billing details, payment information, and shipping details. You represent and warrant that all information you provide is accurate, current, and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or sublicense your account to any other person.

SECTION 2 – OUR PRODUCTS

We strive to provide accurate representations of our products and services in our online store. However, please note that colors and product appearance may vary depending on your device, screen settings, or configuration.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match the descriptions shown in our online store.

All product descriptions may be modified at any time, without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any individual, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. NATUR'A BOUTIQUES reserves the right to accept or decline your order for any reason, at our discretion. Your order is not accepted until NATUR'A BOUTIQUES confirms acceptance. We must receive and process payment before an order is accepted.

Please review your order carefully before submitting it, as NATUR'A BOUTIQUES may not be able to accommodate cancellation requests after an order has been accepted. If we decline, modify, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.

Purchases may be returned or exchanged only in accordance with our Refund Policy.

You represent and warrant that all items purchased are for personal or household use and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be listed in your order confirmation email. Unless otherwise stated, prices displayed do not include taxes, shipping and handling fees, customs duties, or import charges.

Prices in our online store may differ from those offered in physical stores or on third-party marketplaces. From time to time, we may offer promotions governed by separate Terms that supersede these Terms in the event of a conflict.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use the credit card for purchases;
(iii) charges made by you will be honored by your credit card issuer; and
(iv) you will pay all charges incurred at the posted prices, including taxes, shipping, and handling fees.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All shipping times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control.

Once products are transferred to the carrier, ownership and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including but not limited to all trademarks, service marks, text, graphics, images, product reviews, videos, audio, design, selection, and arrangement are the property of NATUR'A BOUTIQUES, its affiliates, or its licensors, and are protected by U.S., Canadian, and international intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display or perform, republish, download, store, or transmit any material from the Services without our prior written consent.

All rights not expressly granted herein are reserved.

NATUR'A BOUTIQUES’ names, logos, product names, service names, designs, and slogans are trademarks of NATUR'A BOUTIQUES or its affiliates. Shopify’s names and logos are trademarks of Shopify. All other trademarks are owned by their respective holders.

SECTION 7 – OPTIONAL TOOLS

You may be given access to third-party tools as part of the Services. We do not monitor or control these tools.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We are not liable for your use of third-party optional tools.

Use of such tools is entirely at your own risk, and you should ensure you understand and agree to the terms imposed by the third-party providers.

We may also introduce new features and tools in the future, which will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to third-party websites. We are not responsible for examining or evaluating the content or accuracy of such third-party materials.

If you choose to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to your use of third-party websites, products, services, or content. Please review third-party policies before engaging in any transaction.

Complaints or concerns regarding third-party products should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

NATUR'A BOUTIQUES is powered by Shopify, which enables us to provide the Services. However, sales and purchases made in our store occur directly between you and NATUR'A BOUTIQUES. Shopify is not responsible for any aspect of these transactions.

By using the Services, you expressly release Shopify from any claims, damages, or liabilities arising from your purchases or interactions with NATUR'A BOUTIQUES.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, and certain information may also be subject to Shopify’s Privacy Policy.

Because the Services are hosted by Shopify, your personal information may be shared with Shopify and third parties located in other countries.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, reviews, proposals, or other materials (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes.

You represent and warrant that you (i) own or control all rights in the Feedback; (ii) have disclosed any compensation received for your submission; and (iii) that your Feedback complies with these Terms.

We may monitor, edit, or remove Feedback that we determine violates laws or these Terms.

You agree that your Feedback will not violate any third-party rights, contain unlawful or harmful content, or include malware. You may not use a false email or impersonate another person.

You alone are responsible for your Feedback.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information within the Services may contain typographical errors, inaccuracies, or omissions (e.g., product descriptions, pricing, promotions, shipping times). We reserve the right to correct such errors and update or cancel orders at any time, without prior notice.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use the Services:

(a) for unlawful or malicious purposes;
(b) to violate any law or regulation;
(c) to infringe intellectual property rights;
(d) to harass, abuse, intimidate, or harm others;
(e) to submit false or misleading information;
(f) to upload harmful content;
(g) to send unsolicited advertisements or spam;
(h) to impersonate another person; or
(i) to engage in conduct that restricts others’ use of the Services.

You further agree not to upload malware, collect personal information of others, circumvent security features, or exploit any part of the Services.

We may suspend or terminate your account for violating these Terms.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time, without notice, and you will remain responsible for all amounts due up to the date of termination.

Certain sections (including Intellectual Property, Feedback, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy) survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

Information provided through the Services is for general informational purposes only. We do not guarantee its accuracy or completeness. Use of this information is at your own risk.

EXCEPT AS EXPRESSLY PROVIDED BY NATUR'A BOUTIQUES, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

Some jurisdictions do not allow the exclusion of implied warranties; thus, certain exclusions may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, NATUR'A BOUTIQUES, SHOPIFY, AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, SAVINGS, OR REPLACEMENT COSTS, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless NATUR'A BOUTIQUES, Shopify, and their affiliates, employees, and agents from any claims arising from:

(1) your breach of these Terms;
(2) your violation of any law; or
(3) your access to or use of the Services.

We may control the defense of such claims at your expense.

SECTION 18 – SEVERABILITY

If any provision is found unlawful, void, or unenforceable, the remaining provisions remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Failure to enforce a provision does not constitute a waiver. These Terms and any policies posted on the site constitute the entire agreement.

Any ambiguity shall not be interpreted against the drafting party.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights without notice.

SECTION 21 – GOVERNING LAW

These Terms and any separate agreements are governed by the laws and courts of the jurisdiction where NATUR'A BOUTIQUES is headquartered. You consent to the jurisdiction of those courts.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

You may review the most current version of the Terms at any time on this page. We may update the Terms at our discretion. Significant changes will be communicated as required by law.

Continued use of the Services constitutes acceptance of updated Terms.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to: aida@naturaboutiques.com

NATUR'A BOUTIQUES
aida@naturaboutiques.com
#201, 13531 Rue Notre-Dame Est
Montréal, Québec, H1A 3T2, Canada
Tel: 514 726 8701
NEQ: 2281371841
GST/HST: 73025 7961 RT001